Introduction

At Market Weighton Dental Practice we are committed to protecting and respecting your privacy. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Any questions regarding this Policy and our privacy practices should be sent to our Data Controller, Carolyn Chrimes.

You can do this:

By email:          marketweightondental@gmail.com
By telephone:   01430 872906
By writing to:    127a York Road, Market Weighton, York, YO43 3EE

Who we are

We are dental professionals who are passionate about providing the highest possible standards of care. To ensure we can provide your care safely and effectively, we need to be certain that we have correctly addressed your needs and wishes, answered your questions and also have taken account of your medical history and any treatment that you are undergoing as this may affect how we can provide care for you safely.

Your care may involve several members of our team at this practice and we want to assure you that all members of our team will respect the confidential nature of the information that you have provided and will always protect it from being used by others in an unauthorised way.

Where do we collect information about you?

We collect information about you in the following ways:

When you give it to us directly

We obtain information about you when you:

  • Attend our practice as a patient
  • Complete documentation such as a Medical History form
  • Agree to or request referral to other professionals
  • Contact us by telephone, text or email
  • Take part in one of our surveys
  • Attend one of our events
  • Make payments to us using a card, cheque or payment plan
  • Use our website

When you give it to us indirectly

  • We may receive information about you from a referring practice
  • If you permit other organisations to give us information, such as if you apply for a loan in connection with treatment

What type of information? 

The type and quantity of information we collect and how we use it depends on why you are providing it.

Typically, the basic personal information we collect might include:

  • Your name
  • Your contact details
  • Your email address
  • Your telephone number
  • Your GP name and practice address
  • Your next of kin or carer contact details
  • Your family members names

If you use our website we collect your IP address, and information regarding what pages are accessed and when.

How do we use your information?

  • We process and use your information to provide you with safe dental care.

How do we keep this information safe?

When you give us personal information, we take steps to ensure that there are appropriate technical measures in place to protect it. Your information is held in the practice computer system and in a secure manual filing system. All access to information is held securely and can only be accessed by regularly changed passwords. Data is encrypted and computer terminals are closed if unattended.

This secure information will be retained all the time you remain a patient of the practice.

Who has access to this information?

Your information is only accessible to authorised personnel and is carefully protected by the staff at this practice. We will not share your personal information with any third party (such as for a referral to another practice, hospital or to payment plan provider) or move your personal information from this practice without your authorised consent.

Your Rights

  • You have a right to ask us to stop processing your personal data and, if it’s not necessary for the purpose you provided it to us (e.g. to provide you with the services, products or information you asked for, processing your payment) we will do so.
  • You have a right to ask for a copy of the information we hold about you.
  • You have a right to have any incorrect information to be corrected. If there are any discrepancies in the information we provide, please let us know and we will correct them.
  • You have a right to choose whether or not you wish to receive information from us.

Marketing preferences

We will ask you to complete a consent form to decide how and in what circumstances we may use this information in future. Please let us know if you choose to stop emails, telephone calls, addressed post or text messages directed to you at any time.

Our practice Promise:

Market Weighton Dental Practice complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.

How you can access your information

If you would like to access the information we hold about you or you have any questions regarding this policy, our privacy practices or data protection, please contact our Data Controller, Carolyn Chrimes.

You can do this:

By email:          marketweightondental@gmail.com
By telephone:   01430 872906
By writing to:    127a York Road, Market Weighton, York YO43 3EE

Please note, we may ask you to complete a form in order to help us locate the information that would like access to.

Any concerns?

If you have any concerns about the way your data is being handled at Market Weighton Dental Practice, you have a right to complain to the ICO (Information Commissioners Office) at:

ICO Head Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Our website address is: https://marketweightondental.com.

What personal data we collect and why we collect it

Contact forms

Any information entered in the contact forms will be used solely for the purpose of that contact, and will not be stored, re-used or passed on to any third parties.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect and store anonymous data on how visitors interact with our website. No personal information is collected or stored.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

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