New patients are always welcome to join our practice. Once you have booked your initial appointment, we will send you a welcome pack. This pack contains; information about the practice and the services we offer, together with details of our fees and payment options.

We will ask you to fill out a couple of forms in order to get to know a bit more about you. It is important to complete these forms fully because your dentist needs to know about your general health and any medications you are taking, as this may impact on your dental health and the treatment we provide. We also want to learn a little about your dental wants and needs.

If you wish to print out these forms yourself, they can be downloaded here.

Forms to download:

Medical History Form

Smile Questionnaire

What happens at my first appointment?

The dentist will carefully examine your teeth, gums and surrounding structures, including checking the condition of any existing restorations such as crowns and fillings. They will also provide oral cancer checks and evaluate your jaw joints.

We may also take x-rays. These are to check for:

  • Decay inside the teeth or under existing fillings and crowns
  • Infections or cysts on the roots of your teeth
  • Positions of the roots and wisdom teeth
  • Bone loss from around the teeth

After your initial consultation with Mark or Carolyn, they will discuss their findings with you. If any treatment is deemed necessary, you will be provided with a treatment plan and have the opportunity to discuss all available options. We are always happy to answer any questions you may have.

Before finalising a treatment plan, we will give you time to think through your options, having provided you with enough information to make an informed choice about your treatment. We will also discuss fees and payment options, including the opportunity to join Denplan, which offers a wide range of benefits including worldwide emergency cover. Denplan has proved to be the most popular option with our patients as it gives them peace of mind knowing that the cost of dental treatment is taken care of.